Last Updated: 15 January 2026

Pike Oke Privacy Policy – A Complete Guide to How We Protect Your Data

Your trust is our greatest asset. This page clearly explains how Pike Oke collects your personal information, where it is stored, and how it is kept secure.

Fully Secure Written in English 10 Sections
256-bit SSL
🔒 GDPR Compliant
Not Shared with Third Parties
Our Core Commitments

How Pike Oke Protects Your Data

End-to-End Encryption

All data transfers are protected with 256-bit SSL encryption, so no one can intercept your information in transit.

Your Data Is Never Sold

Pike Oke never sells your personal data to third parties. This is a non-negotiable policy.

Secure Data Center

Your data is stored on dedicated, secure servers that meet international security standards. Regular security audits are conducted to keep your information protected.

Minimal Data Collection

We only collect what's necessary to provide our services. No unnecessary data is ever requested or stored.

Your Controls

You may request to view, correct, or delete your personal data at any time. All requests are processed within 7 days.

Marketing Opt-Out

You can easily unsubscribe from promotional messages at any time. We respect your preferences.

Section 01

Introduction & Scope

Your relationship with Pike Oke is built on trust. We understand that sharing personal information online can feel unsettling — that concern is completely valid, and we take it seriously. This privacy policy has been written in plain, easy-to-understand language so you always know exactly what we do with your data.

This policy applies to the Pike Oke website (pikeoke.com), mobile app, and all our digital services. By using the site or creating an account, you acknowledge that you have read and agreed to this policy.

Have questions? Reach out to our support team anytime — help is always available.

Section 02

What Information We Collect

Pike Oke collects two types of information from you – what you provide directly, and what is automatically gathered while you use the platform.

Data Type Description Necessity
Identity InformationName, date of birth, NID numberKYC Verification
Contact InformationMobile number, email addressAccount Registration
Financial InformationMobile Pay/Nagad number, transaction historyPayment Processing
Device InformationIP address, browser, operating systemSecurity
Usage DataGame history, login times, betting patternsService Improvement
Location DataCountry & Region (only)Compliance with Local Laws

We never store your full bank card number, password, or social media login credentials.

Section 03

How We Collect Your Information

Pike Oke collects information through several methods. You have every right to know how each of them works:

  • Direct Input: Information you provide directly during registration, KYC verification, or when contacting support.
  • Automatically collected: Collected automatically via cookies and log files while you browse the website or use the app.
  • Payment Gateway: Transaction confirmation details from Mobile Pay, Nagad, and other payment partners.
  • Game Provider: Gaming session data is sourced from international game provider systems.

Pike Oke will never call or text you to ask for your password or payment PIN. If you receive such a message, please notify us immediately.

Section 04

Why We Use Your Information

Collected data is used for specific purposes. Each purpose is legally valid and aligned with your interests:

  • Creating and managing your account, and ensuring login security.
  • Processing deposits, withdrawals, and bonuses accurately.
  • Detecting and preventing fraud, money laundering, and other illegal activity.
  • Monitoring usage patterns to promote responsible gaming.
  • Analysing user experience data to improve and optimise the platform.
  • Compliance with legal obligations in Bangladesh and internationally.
  • Sending relevant offers and promotions unless you have opted out.

Pike Oke never uses your data beyond its original purpose. If we need to use it for something new, we will ask for your consent first.

Section 05

Data Sharing Policy

This is one of the most important questions — "Is my data shared with others?" The straightforward answer: only what is strictly necessary to provide our services is ever shared. It is never sold.

RecipientsData TypeReason
Payment providers (Mobile Pay, Nagad)Transaction InformationProcessing Payments
Game providers (Pragmatic, Evolution)User ID, game dataGame Operations
KYC PartnersIdentity InformationAge & Identity Verification
Legal AuthoritiesRequired InformationCompliance with legal orders
Cloud ServicesEncrypted DataSecure Storage

All third-party partners are contractually bound to uphold international privacy standards. Pike Oke maintains strict oversight over all data sharing.

Section 06

Cookies & Tracking

Cookies are small files stored in your browser. They are used to enhance your experience and ensure platform security. Pike Oke uses four types of cookies:

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features or services to stop working.

Section 07

Data Retention Period

We retain data only for as long as necessary. Once the retention period expires, it is securely deleted:

  • Account Information: For the duration of your active account, plus 5 years after closure (as required by law).
  • Transaction Details: 7 years (in accordance with financial regulatory requirements).
  • Gaming History: 3 years, or 1 year after account closure.
  • Support Conversations: 2 years.
  • Cookies & Session Data: 30 days to 1 year (depending on type).
  • Marketing Data: Until consent is withdrawn.
Section 08

Your Rights

You should have full control over your own data. In line with international privacy standards, Pike Oke grants you the following rights:

Right to Access

You can request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate information we hold about you.

Right to Erasure

Request the deletion of specific data.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Portability

Download a copy of your personal data whenever you need it.

Opt-Out

Opt out of marketing messages anytime, hassle-free.

To exercise your rights, email support@pikeoke.com. All requests are handled within 7 business days.

Section 09

Child Protection

Pike Oke strictly refrains from providing services to anyone under the age of 18. Our child protection policy:

  • We do not knowingly collect data from anyone under the age of 18.
  • Age verification is mandatory at registration.
  • Any account found to belong to a minor is closed immediately.
  • If you have any concerns, a parent or guardian may report them to support@pikeoke.com.

Parents and guardians are encouraged to enable parental controls on their devices to help protect younger users. To learn more, Responsible Gaming Visit the page.

Section 10

Policy Updates & Contact

Pike Oke may update this Privacy Policy from time to time. For any significant changes, you will be notified at least 7 days in advance via email or app notification. The "Last Updated" date at the top of the page will always reflect when the latest changes were made.

Contact us for any questions, requests, or complaints:

  • Email: support@pikeoke.com
  • Live Chat: 24/7 via website or app
  • Support Center: /help-center

Privacy-related requests are responded to within a maximum of 72 hours.

General Inquiries

Frequently Asked Questions

Pike Oke is primarily designed for Bangladeshi users and defaults to Bengali, but the app and website both support multiple languages. Head to the Settings menu to find the language selection option — you can switch to English or other available languages right from there. On the mobile app, simply go to Profile > Settings > Language to make the change. The entire interface updates instantly in the new language — no page refresh needed.

Pike Oke's customer support team is available 24/7, every day of the week — whether it's 2 AM or 4 in the morning, help is always just a message away. The fastest way to reach us is via Live Chat on the website or app, where a Bengali-speaking agent typically responds within 2 to 5 minutes. For email inquiries (support@pikeoke.com), you can expect a reply within 12 hours. For more detailed assistance, Help Center Check this page for answers to the most frequently asked questions.
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Your Data Is Secure – Play with Peace of Mind

Pike Oke is deeply committed to your privacy. Start enjoying a safe gaming experience today.

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